Hi, I’m Isa — a designer and strategist exploring how technology, emotion, and environment come together to shape meaningful experiences.


I help teams make sense of ambiguity and turn insight into meaningful strategy — from biometric sensing and spatial UX to GenAI. My work always beginning with a sharp understanding of why.






> Featured Work




Sentiment Mapper

Product Dev


A lightweight tool for exploring how visual elements elicit emotions. Sentiment Mapper allows users to gather location-based feedback on 2d visualizations and provides them with real-time insight.

Quantifying Experience Using Biometrics

Experience Research


How can we move beyond surveys to capture real-time experience? An innovative hybrid user research method to quantify passenger experience through biometric wearables.︎






> Coming Soon:

1. On Mobility: Speculations From The Physical, Sensory, and Digital Realms (Publication)
2. Graduate School Admissions Software (UX)
3. Project SYNTHIA (Emergent Design Methodology)



> All Work



PAX Experience 

CX Strategy
Experience Design


How do we design delight into spaces built for efficiency? The passenger experience improvement project at Boston Logan Airport Terminal C is intended to enhance how passengers navigate and use of space.


Emotion Tracker

Product Dev


How can emotion become visible, measurable, and actionable? Ripple is an Emotion Tracker designed to help individuals track and understand their emotional fluctuations.


Spatial Experience Dashboard

Product Design


Can we make the invisible dynamics of space and feeling visible? The Dashboard is a multi-modal spatial ethnography tool for making sense of space through movement, mood, and sensor feedback.

Mental Breadcrumbs

Experience Research


Why are some built environments easier to navigate than others? Mental Breadcrumbs is an investigation into how one’s emotions, mental state, and spatial environment interact.  ︎


www.invivia.com

UX Design
Webdev


I redesigned and rebuilt INVIVIA’s website through comprehensive rebranding: clarifying services, improving client engagement, and revamping the signature aesthetic.

Understanding Burnout

UX Research
UX Design


Can design help high performers recover joy and purpose? I conducted a comprehensive UX Research for an online tool targeting perfectionist burnout by fostering creative habits and strengthing mental well-being.


SolarTech

Product Strategy


Co-created Raydiant Solar Tech, a product that provides beautiful, clean, and powerful residential solar solutions.

When Charlotte Slipped

World Building


Organized and facilitated When Charlotte Slipped - an international collaborative reverse world-building exercise.

Providing PreSense

Product Design


Inclusive micro-communication tool designed to alleviate anxiety surrounding family separation.



Responsive Architecture

Spatial Research
Experience Design


Speculation on how future architecture can respond to social interactions through ML to help companies grow seamlessly.

Comprehensive Rebranding

CX Design + Research


A comprehensive approach to rebranding the website for a design consulting firm, clarifying services, improving client engagement, and revamping the signature brand aesthetic.

Simulating Responsiveness

Interaction Research


In progress: Further investigation into how human activity can transform spatial design. Using Multi-Agent simulation to understand architectural responsiveness.

www.airtraveldesign.guide

UX Design
Webdev


An online guidebook on the design of artifacts, spaces, and systems that impact the passenger experience of air travel.

On Flying

Design


On Flying: Toolkit for Understanding Passenger Experience is a book for all air travel enthusiasts, designers, and researchers.

Designing for Inclusion in VR

UX Research


In progress: Why are certain VR environments more inclusive than others? What are the effects of spatial design on spatial behavior and nonverbal communication (NVC)?

Responsive Environments

Tech Research


Case studies and epilogue for the Harvard Publication: An Interdisciplinary Manifesto on Design, Technology, and the Human Experience

www.whencharlotteslipped.com

UX Design
Web-dev


Designed and built the website for a speculative world-building project.

Harvard Scholar at Risk Rebranding

Rebranding


Led the rebranding efforts for Harvard University’s Scholars at Risk program.

Venice Biennale Exhibition

Design


Designed the 2021 Venice Biennale Exhibition at the Space Time Existence Exhibit.

© Isa He
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